While Ideally is designed as a self-service platform, you’re never on your own.
Our in-house research team is here to help you get the most out of your projects, offering advice, reviews, and design input at no additional cost. Just keep in mind: depending on the level of support, you may need to allow a little extra time before launching.
Research support turn around times
How to request support
To access research support, simply email [email protected] with the following:
What you’d like help with
Your project objectives
Any stimulus or creative you’re testing (if relevant)
When you need results by
Once we receive your request, the research team will review and reply with tailored advice and next steps.
Final pre-launch check
If you’re new to Ideally, or just want a second pair of eyes, our team can also do a quick check once your project is set up in the platform. Just let us know, and we’ll make sure everything’s good to go before you hit “Submit.”