Overview
You can now use our ‘Ask anything’ test to automatically monitor changes and trends in your data over time. This makes it easier than ever to measure shifts in usage, attitudes, and other key metrics across different periods.
Common Use Cases
Usage & Attitudes:
Run recurring tests to monitor how customer opinions and behaviours change.
Seasonal Insights:
Spot seasonal trends or patterns by monitoring responses throughout the year.
Continuous Feedback:
Collect ongoing feedback to inform product updates or marketing strategies.
Getting Started
Set Up Your Test:
Begin creating your ‘Ask anything’ test as usual.
Enable Scheduling:
Toggle the ‘Scheduling’ option during setup. This lets you schedule the test to run automatically at your preferred intervals (e.g., weekly, monthly).
Credit charges
There will be no changes to the standard credit structure of an 'Ask anything' test.
Credits will be charged for each dip.
If an account happens to run out of credits prior to a scheduled test going out, customers will be notified ahead of time via email and on-platform.
If an account doesn't have credits at the time of a scheduled test, the test will be paused and can only be resumed once credits have been added to their account.
Reporting & Results
Total View:
Use the ‘Total’ tab to see a cumulative summary of all responses. Apply filters to focus on specific rounds or “dips” of data collection.
Over Time View:
Visualise your results as a trend line to see how responses change across each test wave.
