Yes. The primary contact associated with your subscription will receive an automated email notification at least 30 days prior to the renewal date. This email will provide:
Your renewal date
The number of credits your subscription will renew with (this includes your original subscription credits plus any upgraded credits added during the term)
The total cost for the next subscription term
If you are on an annual plan, your subscription will automatically renew at its current rate unless you actively modify or cancel it. Upon renewal, you will receive a new allocation of credits depending on your subscription type. This automatic renewal ensures continuity of service unless prior adjustments are made.
Making changes before renewal
If you’d like to adjust your subscription, such as increasing or decreasing the number of credits, or changing the billing term (6-month vs. 12-month), please submit your request in writing at least 5 business days before your renewal date.