Subscription terms
Our subscription terms are either 6 months or 12 months.
Most customers start with a 6-month term to evaluate how the platform fits into their innovation and marketing processes.
Renewals and upgrades
Many customers choose to switch to an annual subscription at renewal. This allows for:
Greater flexibility to use credits across multiple projects.
Simpler budgeting and planning.
Regardless of your subscription length, you can upgrade your subscription at any time to unlock more credits. Any credits added through an upgrade will be included in your total subscription value.
We’ll notify you at least 30 days before your renewal date. Adjustments for the next term can be made up until 5 days before your renewal.
Early renewals
If you need more insights and your renewal date is less than two months away, we typically recommend:
Renewing your subscription early.
Allowing you immediate access to the credits from the next term.
Making changes
To upgrade, renew, or make changes to your subscription, please contact your account owner or email us at [email protected].